Returns & Exchanges

At Lucy's Market, we take pride in the quality of our gourmet selections and want you to be completely satisfied with your purchase. Due to the perishable nature of our food items, we offer a specialized return process to ensure food safety and customer satisfaction.

Return Process

• 1.
  Inspect Your Order

  Please examine your package immediately upon delivery to ensure all items are present and meet our quality standards.

• 2.
  Contact Customer Care

  For any damaged or incorrect items, email our support team within 24 hours of receipt with your order number and photos of the product.

• 3.
  Verification Process

  Our team will review your request and, for eligible non-perishable goods, provide a return authorization number or arrange for a replacement.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement at no additional cost to you.